Required Documents for Verification
To comply with licensing requirements, Leoncasino asks all players to verify their identity before the first withdrawal. The standard documents are a government-issued photo ID (passport or driving licence), a proof of address (utility bill or bank statement dated within the last three months), and proof of payment method (e.g., a screenshot of your e‑wallet or the last four digits of your card). The leoncasino system accepts both scans and clear photos, as long as all text is readable and no details are cropped. At Leoncasino casino, the upload procedure is a one‑time process, but you may be asked to re‑verify if you change your residence or payment method.
Accepted File Formats and Size Limits
Each document must meet specific format and size rules. Below is a reference table that shows what the platform expects.
| Document Type | Allowed Formats | Maximum File Size | Minimum Resolution |
|---|---|---|---|
| Photo ID (passport, licence, ID card) | JPG, PNG, PDF | 5 MB | 500 × 500 px (legible text) |
| Proof of address (utility bill, bank statement) | JPG, PNG, PDF | 5 MB | 600 × 600 px (address and date must be sharp) |
| Proof of payment method (screenshot, photo) | JPG, PNG | 3 MB | 400 × 400 px (card digits or wallet ID visible) |
If your file exceeds the size limit, compress the image or use a PDF converter. Files that are too small or blurry will be rejected automatically.
Step‑by‑Step Upload Process
Follow these steps to submit your documents correctly. The whole procedure usually takes under five minutes once your files are ready.
- Log into your account and navigate to the “Account” or “Verification” section.
- Select the document category (ID, address, payment method) from the upload menu.
- Click “Choose File” and select the prepared document from your device.
- Double‑check that the file is in JPG, PNG or PDF format and under 5 MB.
- Click “Upload” and wait for the confirmation message. A green tick means the file was accepted.
- Repeat for each required document. Once all three are uploaded, the status will change to “Pending Review”.
After upload, the verification team typically reviews the documents within 24 hours. You will receive an email when the status updates.
Troubleshooting Common Upload Errors
Many users encounter the same issues. Below is a list of the most frequent problems and how to solve them.
- File too large – Compress the image using a free online tool or resize it to under 5 MB for IDs and proofs of address, or under 3 MB for payment proofs.
- Unsupported format – Convert PDFs to JPG/PNG if the system does not accept them, or save your scan as a PDF directly from your printer software.
- Blurry or dark photo – Retake the picture in good lighting, ensure the document is flat, and avoid shadows.
- Expired document – Upload a current ID and a proof of address dated within the last three months.
- Mismatch between documents – The name on your ID must exactly match the name on your proof of address and payment method.
If the error persists, contact customer support via live chat. They can reset the upload limit or manually accept a file that meets the criteria.
Tips for Fast Verification and Bonus Access
Once your account is fully verified, you can unlock promotions without delay. For example, a Leoncasino bonus often requires completed KYC before you can withdraw winnings. New players may also claim a Leoncasino no deposit offer after registration, but the wagering requirements only begin once the documents are approved. To maximise your rewards, enter a valid Leoncasino promo code during sign‑up – this can grant extra match deposits or Leoncasino free spins on selected slots. For a full breakdown of wagering terms and step‑by‑step guides, visit Leon casino bet where you can find detailed walkthroughs and real user feedback. Keeping your documents ready and following the format rules above will ensure you never miss a promotion.